This story is a part of Making the Metaverse, CNET’s exploration of the following stage within the web’s evolution.
At Meta’s first retailer, I enter a well-decorated room to check out a transportable video chat machine often known as the Portal Go.
On the machine’s display screen, a pleasant employee — he calls himself Casey, a reputation most of the retailer attendants have used — walks me by the whole lot you are able to do with a Portal Go. He describes the machine’s sensible digital camera, which pans and zooms as you progress. He reads an augmented reality-enhanced model of a Dr. Seuss e-book as if he is a touring dad or mum saying goodnight to his youngsters.
I pull out my cellphone to file a video of my video name with him. He flashes me the peace signal.
It was all very meta.
A wall-to-wall LED display screen shows what Quest 2 customers see in digital actuality.
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Portal Go is simply one of many gadgets you’ll be able to check out on the Meta Retailer. Positioned at Meta’s campus in Burlingame, California, the store additionally shows digital actuality headsets and sensible glasses. The campus is the place Meta staff are engaged on the corporate’s imaginative and prescient for the metaverse, the digital worlds by which individuals will be capable to work, play and socialize. Meta, previously often known as Fb, gave reporters a peek this week earlier than the shop opens to the general public on Monday.
The 1,550-square-foot area underscores that Meta is getting more and more critical about creating client {hardware}. The corporate is following a path of opening bodily shops that Apple has made a hit. Google and Samsung are additionally making an attempt the strategy, as produce other firms.
Nonetheless, Meta has an uphill battle in the case of turning its imaginative and prescient of the metaverse into actuality. Merchandise akin to sensible glasses and VR headsets aren’t as widespread as smartphones and laptops. Fb is well-known for creating the world’s largest social community, however some individuals do not even know the corporate additionally makes client {hardware}.
Meta hopes that as extra individuals check out these devices within the retailer, they’re going to perceive why CEO Mark Zuckerberg thinks the metaverse is the successor to the cell web.
“As soon as individuals expertise the expertise, they will acquire a greater appreciation for it,” Martin Gilliard, head of the Meta Retailer, stated in a assertion. “If we did our job proper, individuals ought to go away and inform their associates, ‘You have to go take a look at the Meta Retailer.'”
The way it’s tucked away between reflective buildings, you might pass right by the Meta Store if you aren’t paying attention. It doesn’t look like a traditional storefront, and it isn’t in a shopping center. A blue-and-white sign for the Meta Store sticks out among the futuristic-looking vertical fins that line the building. Inside, the space is filled with earthy tones, beige pottery, plants and tranquil music. The industrial ceiling looks intentionally unfinished. Crane your neck up, and you can see white pipes.

Meta Store sign
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Lining the wall on one side of the store is a shelf of Ray-Ban Stories, smart glasses that allow you to snap photos, record video and listen to music. You can try out different pairs, but you won’t be able to buy any at the store. They’re only available for purchase directly from Ray-Ban.com. A worker pulls out the charging case and a pair of glasses, showing me how to use the smart glasses.
Meta’s Portal video chat devices and Quest 2 headsets are available to buy in the store.
On another side, a wall-to-wall curved LED screen displays what you’re seeing in virtual reality when you place the VR headset Quest 2 over your head. You can play games such as Beat Saber, Golf Plus, Real VR Fishing and Supernatural on the device.
Retail workers, dressed in dark blue shirts with Meta’s infinity sign logo, also seemed ready to answer questions customers could throw at them. Worried about privacy? Portal’s video chat device has a camera cover as well as a way to switch off the microphone and camera. Too expensive? There are different options for different budgets.
The Meta Store will be open Monday through Friday from 11 a.m. to 6 p.m.